Connectors

Connected means the provider said so.

Authorization is a sequence you can watch, and a connector is only usable in the connected state. A finished redirect is not a connection.

1Choose2Authorize3Select scope4Confirm5Connected

Beta priority

Read, label, and draft replies in the shared inbox.

Requests: gmail.readonly, gmail.modify, gmail.compose

Self-serve

Read availability and book confirmed meetings.

Requests: calendar.readonly, calendar.events

Self-serve

Read a channel, post updates, and answer teammates.

Requests: channels:read, chat:write, users:read

Self-serve

Keep contacts, deals, and notes current after every touch.

Requests: crm.objects.contacts.read, crm.objects.contacts.write, crm.objects.deals.read

Self-serve

Route customer messages through the official Meta Cloud API.

Requests: whatsapp_business_messaging, whatsapp_business_management

Concierge setup

Search and read company documents.

Read and update internal wiki pages.

Look up customers, invoices, and payment status.

Read invoices and record follow-up outcomes.

Triage tickets and draft responses.

Create and track delivery issues.

When the provider cannot be reached, the workspace shows the last known state and says it is stale rather than downgrading your connectors.

StateWhat it meansUsable

availableIn the catalogue. Nothing has been authorized.No

authorizingYou are in the provider's consent flow.No

connectedThe provider confirmed an authorized account for your company.Yes

reauthorization requiredThe provider stopped reporting the account. Authorize again to restore it.No

revokingRevocation is in flight with the provider.No

errorThe provider returned an error. Nothing was assumed on your behalf.No