Support
One inbox, answered by the people who built it.
There is no help centre yet and no ticket system. During the beta, support is a direct line to the team.
Getting help
Write to support@fist.chat. Include your workspace name and, if it is about a specific run, the run id from the Runs page — it is in the URL.
Reporting something that reads wrong
If a label says live, connected, or paused and you believe it is not true, that is the highest-priority class of bug we take. Send a screenshot and what you expected.
Response times
We aim for one business day. There is no contractual response time during the beta and we are not going to publish one we cannot hold.
Security issues
Send those to security@fist.chat instead, and see the security page for what we do with them.